4-Day Work Week in BPO Sector Possible: Exec


An official of a major business process outsourcing (BPO) company in the Philippines said a four-day work week can be implemented in the sector if a bill is passed in the House of Representatives.

Teleperformance Philippines senior vice president for human capital Jeffrey Johnson said the company is already implementing flexible work arrangements, and adjusting to a compressed work week will not be hard for the firm.

“Currently, we have now flexible work arrangements. We have some employees that are working on four days a week, 12-hour shift, and that’s of course depending upon their availability,” he added.

He added that some workers prefer a four-day work week because of the poor traffic and commuting situation in Metro Manila, where majority of BPO offices are located.

“For the industry, it really depends on our clients, and we’re looking at our clients’ need. So obviously, we will respond what our clients need. Sometimes, clients would have certain days of the week, they have less call volume. It can help us, we can adjust to that,” Johnson added.

Department of Labor and Employment (DOLE) Secretary Silvestre Bello III earlier said his agency is keen on supporting the bill that will compress the number of working days from 5 to 4.

“We had a meeting, the senior officials, yesterday, and we came up with a consensus. We are inclined to favor the proposed bill,” Bello told Rappler.

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“There were already department orders [issued] before, allowing [flexible time] for work, so we are adapting the same position. But it is still dependent on what the labor and management [sectors] will tell us tomorrow,” he added.

Representatives from the labor and the management sectors will meet with Bello on Thursday, August 31, to discuss their position on House Bill (HB) 6152 or the 4-day workweek proposal.

The measure was approved on 3rd and final reading in the House of Representatives on August 24, while the Senate will tackle its own version of the bill in September. – BusinessNews.ph