Category: Featured

Featured posts

  • Roundup of Clavent’s Emerge Martech Virtual Summit

    Roundup of Clavent’s Emerge Martech Virtual Summit

    Clavent hosted ​Emerge Martech Virtual Summit powered by ​Clevertap on the 5th & 6th of September 2020. Emerge Martech Summit covered disruptive topics and latest technological factors that are set to transform the future of marketing under 4 large themes namely – ​AdTech, Content & SEO, User Analytics & Retention, Affiliates/Media Buying.

    Clavent secured an outstanding lineup of talented influencers and thought leaders from companies like Swiggy, BurgerKing, Schneider Electric, SBI,Red Chillies Entertainment, Flipkart, Zee5, and more. Emerge covered new tools, tactics, technologies, and applications for Marketing and advertising which will be needed in entering the digital arena in this post COVID world. The conference was attended by more than 400+ attendees from more than 10 countries from organizations like Times of India, ALT Balaji, Blue Star Limited, EarlySalary, Lenskart, Max life Insurance, Ogilvy, Raymond, SBI, VFS global, Wipro, Zomato, Ola, Walmart, Philips, Schneider Electric, Udaan, Paytm, Vedantu, etc.

    The conference discussed the trending topics such as micro-influencers, why conversational media, communication personalization, ideal marketing tech stack, Retention, online communities, and more:

    Few Interesting Talks:

    Retention – The New Lever to Growth by ​Francisco Vieira Mendes​ from Clevertap

    Francisco focused on why retention has turned out to be one of the most important factors in the growth of a company. It reduces the cost and efforts invested for customer acquisition, improves customer experience, and also helps in spreading good word-of-mouth towards a brand.

    ​Leveraging Micro-influencer by ​Nishant Bharadwaj​ from SBI

    Micro-influencers have become an important method of marketing in recent times as it engages with the audience and focuses on customers throughout their customer journey. Nishant Bharadwaj puts more light on how he leveraged micro-influencers for SBI YONO.

    Speaking to the Subconscious of Customers to Enhance Brand Affinity by ​Penny Soo

    Penny Soo talked about enhancing brand affinity in a way that it hits the soft-spot of the customer for conversion, hence improving ROI.

    Conversation Media – Next Big Opportunity in Brand Marketing by ​Anika Tanwar​ from Bobble AI Anika Tanwar discussed how conversation media is emerging as the next big opportunity in brand marketing.

    Demand Generation through Content Experiences by ​Kapil Thukral​ from Tally Solutions

    Kapil Thukral speaks about amplifying the need for enhanced and deeper content experiences in order to generate value-driven demand.

    Leveraging technology for ​Influencer Marketing​ Campaigns by ​Rahul Singh​ from Winkl

    Rahul covered how brands can ideate and execute large influencer campaigns with ease by using technology. He touched upon the important aspects of influencer marketing and other unknown nuances which can be missed when managing influencers.

    Thrilling Panel Discussion on OTTs:

    The panel discussion on Day 2 on ​”How OTT is changing the world of content” stole the show with amazing panel members like Neel Pandya, Head of Media at L’Oreal (Moderator), Binda Dey, Head of Marketing at Red Chillies Entertainment, Vani Dixit, Head CLM at Zee5, Prithvi Raj, Strategic Media Client Leader at Nielsen Media, Hemant Joshi, Brand Communications Enthusiast. Also, because OTTs have been everyone’s best friend but during the lockdown attendees’ love for it was just evident and relatable.

    Closing Note:

    The event not only made sure to cover the definitive aspects of emerging Marketing technology but also the key trends that define the emergence of Martech in the coming years. It also touched the base of several inside tips and tricks about enhancing your existing marketing practices and methodologies.

     

  • Tak Lee Machinery Holdings Limited Announces Transfer of Listing from GEM to the Main Board of HKEX

    Tak Lee Machinery Holdings Limited Announces Transfer of Listing from GEM to the Main Board of HKEX

    HONG KONG, Oct 7, 2020 – (ACN Newswire) – Tak Lee Machinery Holdings Limited (“Tak Lee” or the “Company”, together with its subsidiaries, the “Group”; stock code: 2102), a leading earthmoving equipment sales and leasing service provider in Hong Kong, is pleased to announce that The Stock Exchange of Hong Kong Limited (“HKEX”) has granted the approval for the Company’s transfer of listing from GEM to the Main Board. Tak Lee has commenced its trading on the Main Board on 6 October 2020 (today) under the new stock code 2102. The last trading day of the Company’s shares under its original stock code 8142 on GEM was 5 October 2020.

    The price of Tak Lee’s shares has performed well on the first trading day on Main Board today, closing at HK$0.295, 5.36% higher than yesterday.

    About Tak Lee Machinery Holdings Limited (stock code: 2102)

    Tak Lee Machinery Holdings Limited is one of the leading heavy equipment sales and leasing service providers in Hong Kong, serving customers by providing quality heavy equipment, such as excavators, articulated dump trucks, bulldozers, lifting cranes, hydraulic breakers and various other heavy equipment. Among all the dealerships and distributorships granted, Tak Lee is the sole dealer of HITACHI brand (Japanese brand) of heavy equipment in Hong Kong and Macau, as well as a distributor of heavy equipment of BELL (South African brand) and LaBounty (USA brand) in Hong Kong and an exclusive dealer of heavy vehicles of Ammann (Swiss brand) in both Hong Kong and Macau. In 2016, Tak Lee started and engaged an Italy-based manufacturer to design and manufacture its own TLMC brand earthmoving equipment to provide more quality heavy equipment for its customers to choose from.

  • Holista Signs Agreement with Costanzo’s to Launch World’s Lowest Glycaemic Index (GI) Clean Label Bread

    Holista Signs Agreement with Costanzo’s to Launch World’s Lowest Glycaemic Index (GI) Clean Label Bread

    • 3-y deal for GI Lite™, low GI white bread for US, Canada & Mexico markets
    • 165 tons for US$1.9m 1st year, 220 tons for US$2.5m, 2nd, 3rd each year
    • The partners co-developed bread product, validation by University of Sydney

    Holista Colltech Limited (ASX: HCT, “Holista”) and U.S. subsidiary, Holista Foods Inc., have entered into an agreement with leading U.S. breadmaker, Costanzo’s Bakery, Inc. (“Costanzo’s”), to manufacture the world’s lowest Glycaemic Index (GI) clean label white bread using all-natural ingredients.

    Under the exclusive three-year Licence and Commercialisation agreement, Costanzo’s will purchase Holista’s GI Lite™ Bread Premix which will be used to produce a range of healthier breads for the USA, Canada and Mexico.

    Costanzo’s, a third-generation Italian baker founded 87 years ago in New York City, produces and supplies bread products across the USA and Canada to supermarkets and other retail outlets.

    The healthier bread was jointly developed by Holista and Constanzo’s. The University of Sydney tested and validated this bread in July 2020 to have a GI reading of 46, which compares with GI readings of over 70 for most white breads.

    Holista believes this is the world’s lowest GI reading for clean-label (free of chemicals) white breads worldwide. This latest bread formula is significantly lower than the reading of 53 validated by the University of Sydney in 2016.

    GI Lite™ is a patented formula made from a blend of okra, barley, lentils and fenugreek. When mixed with white flour, it lowers the GI reading of the final product without compromising taste, mouth-feel or food production methods.

    Under the agreement, Holista will supply 165 tons of worth valued at US$1.9 million in the first year of the contract with Constanzo’s. Over the next two years, shipment will increase to 220 tons (valued at US$2.2 million) annually.

    “There is a large and untapped market for clean-label, all-natural, low-GI white bread and we are pleased to be able to offer our customers such a unique and healthy product,” said Costanzo’s CEO, Angelo Costanzo III.

    “We are confident about the success of the GI Lite™ breads due to its superior taste and mouthfeel, which cannot be matched by other low GI breads in the market as they use chemicals and other artificial ingredients.”

    GI measures food products, ranking them between 0-100 according to the impact on blood sugar levels. The lower the GI, the more time it takes for glucose to be digested and absorbed into the bloodstream. Higher GI causes a spike in blood sugar levels, contributing to diabetes.

    Dr Rajen Manicka, CEO of Holista, an Australia Securities Exchange (“ASX”) listed company, commented:
    “This is a breakthrough agreement for the North American market and we expect this to spur interest in other markets. We are excited to be bringing a healthier and better-tasting white bread product to the world, and we are currently pursuing opportunities in other countries.”

    “Providing the world’s lowest low GI healthy clean label white bread has been our goal and vision,” said Nadja Piatka, CEO of Holista Foods which is based in Buffalo, New York. “Costanzo’s is a perfect partner to bring this important mission to fruition.”

    Holista Foods won the Award of Excellence under “Low Glycaemic Pasta” category for its spaghetti and linguine in the 2019 U.S.A. Taste Championships. Holista has also developed low-GI versions of flat-breads such as chappatis and tortillas.

    About Holista Colltech Limited

    Holista Colltech Ltd (“Holista”) is a natural wellness company, that has the following main divisions:
    – Dietary supplements
    – Food Ingredients
    – Ovine collagen
    – Infection Control Solutions

    Holista has a global collaboration with Global Infection Control Consultants LLC to use Path-Away®, a plant-based solution that is proven to kill a broad spectrum of microbes. The all-natural alcohol-free active ingredient is used in Holista’s range of sanitising products under the NatShield™ brand.

    Listed on the Australian Securities Exchange (“ASX”), Holista researches, develops, manufactures and markets health style products. Holista’s suite of ingredients includes low GI baked products, reduced-sodium salts, low-fat fried foods and low-calorie sugar without compromising taste, odour and mouthfeel. Holista also produces sheep (ovine) collagen using patented extraction methods. For more information on Holista, please visit https://www.holistaco.com/

    About Costanzo’s Bakery Inc.

    Costanzo’s Bakery (“Costanzo”) started in a small shop in 1933 along the Niagara River delivering Italian breads to “mom and pop” grocery stores throughout Buffalo, NY. As the business grew, and with the advent of the Supermarket, Costanzo’s bread was soon found in every store throughout the region. In 1977, Angelo Costanzo’s sons took over the bakery and eventually moved into a new location. As the business grew, the natural progression was to expand into the national marketplace by developing a line of frozen, fully-baked sub rolls and round rolls. This was the beginning of Costanzo’s Bakery, Inc. Today, with the third generation of Costanzo’s at the helm, the bakery services retail outlets and local routes in the Buffalo/Niagara region, as well as a national distribution network in the Foodservice, Deli/Bakery, and Retail businesses, with all products being produced and delivered from its bakery in Cheektowaga, NY. For more information on Costanzo, please visit https://costanzosbakery.com

    About Holista Foods, Inc.

    Holista Foods is dedicated to developing and delivering clean label ingredients, finished food products and recipe development. The company specializes in next-generation food research and development for improved taste and nutritional value. Under the leadership of Nadja Piatka, Holista Foods is embracing a philosophy of providing great tasting, nutritional food products that will be readily available to all consumers. Nadja’s original passion for providing healthy food products to consumers has carried over to low GI food innovations for an even healthier nutritional outcome.

    With the successful launch of the world’s first low glycaemic noodles, spaghetti and linguine and low glycaemic bread, the company is working on new low glycaemic products.

    Holista Foods is 74%-owned by LiteFood Inc of US and 26%-owned by Nadja Piatka and Nadja Foods. LiteFoods Inc is 53%-owned by Holista. Holista Foods, Inc. is based in Buffalo, NY. For more information on Holista Foods, Inc., please visit www.holistafoods.com

    For further information, please contact:
    Corporate Affairs & Business Opportunities
    Corporate Matters: investor@holistaco.com
    General Enquiries: enquiries@holistaco.com

    Global Investor relations and media enquiries:
    WeR1 Consultants Pte Ltd
    E: holista@wer1.net
    M: +65 673 74 844

  • Insumate(R)–Patented Peptide Sequence mcIRBP-19: a Boon for Diabetics Says Greenyn Biotechnology

    Insumate(R)–Patented Peptide Sequence mcIRBP-19: a Boon for Diabetics Says Greenyn Biotechnology

    Taiwan Greenyn Group (L-R): CEO Luo Husan, Chairman Wu Chia-feng, and Dr. Hsu Pang-kuei displaying Insumate(R) research results.

    Taiwan’s biotech is gradually emerging. During the COVID-19 epidemic, we had a chance to see the advanced medical equipment and the effective preventive measures taken at the community level. The government took precautions, while private companies were introducing high-quality biotechnology products made in Taiwan. In the post-pandemic period, the world may become more sensitive to the need to strengthen prevention and improve medical treatment. The Taiwan Greenyn Group has been developing health foods for the global market for over 20 years. On Sept. 8, Greenyn Biotechnology, a member of the Greenyn Group, presented clinical results for Insumate®–Patented Peptide Sequence: mcIRBP-19.

    Mr. Wu Chia Feng, Chairman of Taiwan Greenyn Group, pointed out, “Greenyn Biotechnology was established in 2012 as a subsidiary of Taiwan Greenyn Corporation. The company has many experts in medical and food biotechnology. Greenyn Biotechnology has invested heavily in research and development over the years, and finally, their products are receiving international recognition. The main goal of the company is to improve the quality of life for all people through preventive medicine.”

    Among chronic diseases, the health problems caused by diabetes are particularly pervasive, and growing at an alarming rate. According to data released by the International Diabetes Federation, 463 million people were living with diabetes at the end of 2019, with related medical expenses of US$760 billion. Each year, 4.2 million people die from diabetes and its complications. With insufficient action, these numbers will continue to spiral. China, Southeast Asia, and the Western Pacific Region account for 35% of all diabetics, one third of all confirmed cases.

    As the company was being established nearly10 years earlier, researchers were already conducting trials on animal and human cells, and discovering that mcIRBP-19 had the potential to regulate blood sugar. Greenyn Biotechnology partnered with Chung Shan Medical University Hospital to conduct clinical trials on diabeties and functional food therapies. Professional medical teams worked tirelessly to carry out these trials, which finally obtained double approval from the Institutional Review Board (IRB). Greenyn Biotechnology confirmed on a scientific basis that a highly active extract from bitter gourd correlated with human insulin receptors. Greenyn Biotechnology called the extract “Patented Peptide Sequence: mcIRBP-19”, and the brand, “Insumate®.”

    Dr. Yang Yi-Tien of Chung Shan Medical University Hospital conducted the randomized double-blind clinical trial, which confirmed that Patented Peptide Sequence: mcIRBP-19 had outstanding results on diabetic patients who undertook adjuvant therapy. The trial was conducted on 29 diabetics who were long-term patients of hypoglycemic drugs of less effectiveness. Without breaking routine drug therapy, the diabetic trials were conducted for 3 months, concluding that fasting blood sugar and glycosylated hemoglobin in the therapy group were significantly reduced. Their liver function, kidney function, and hemoglobin remained unchanged. There were no side effects of hypoglycemia and allergic gastrointestinal discomfort, which usually occur to users of oral hypoglycemic drugs. As for the control group, there was no noticeable difference. The clinical results are being submitted to an International Journal.

    The unique structure of Patented Peptide Sequence: mcIRBP-19 allows for use as a pathogenic target. These results have been published in the Science Citation Index (SCI). Dr. Hsu Pang-kuei, chief of research and development at Greenyn Biotechnology, has been conducting research for more than a decade. “After many years, we discovered that mcIRBP-19 has a hypoglycemic effect on insulin-like biological activities and can bind insulin receptors. Without stimulating insulin secretion, mcIRBP-19 can participate in the body’s carbohydrate metabolism and regulate blood sugar. Besides insulin, mcIRBP-19 has been scientifically confirmed as a natural product able to bind insulin receptors to regulate blood sugar.” said Dr. Hsu. Yet another clinical trial reported that 142 diabetics who were long-term users for hypoglycemic drugs took mcIRBP-19 for 3 months, and their blood sugar indexes and glycosylated hemoglobin were well regulated. These results were published in the world-famous Journal of Nutrition.

    Insumate®: mcIRBP-19 functions to regulate blood sugar, processing at low temperatures with high activity, and passing toxicity tests. This biotechnology innovation has helped Greenyn Biotechnology in obtaining 19 patent certificates and recognition from the world’s largest discovery exhibitions, the Discovery and New Products Expo (INPEX) in Pittsburgh, Pa, USA; International Discovery Exhibition of Geneva, Switzerland; and the Nuremberg International Expo (IENA) in Germany. An extensive summary of mcIRBP-19 has also been published in the Scientific Citation Index (SCI). Presently, many well-known international process manufacturers use ingredients provided by Greenyn Biotechnology to produce health foods. Greenyn Biotechnology attributes these achievements to its utmost efforts in recent years.

    As Dr. Hsu pointed out, “There are many similar products on the market, called bitter melon peptide or peptide-related peptide. But under professional tests, they are only hydrolyzed water or bitter watermelon extract. They do not contain any ingredients able to regulate blood sugar as Insumate®: mcIRBP-19. The most important thing is that strictly selected ingredients must be certified and scientifically validated locally and internationally. Only after rigorous quality testing can the product achieve its medical purpose.”

    Mr. Yang Lihua, Secretary General of the Taiwan Functional Food Industry Association, said, “The Taiwan Greenyn philosophy is to rigorously pursue innovative R&D in precision medicine. We define precision medicine as a combination of prevention, healthcare, and clinical testing. Even with the support of scientific testing, improving medicine into a method of prevention takes a long time. With incredible investment and perseverance, Taiwan Greenyn has become a model for various Taiwanese industries due to continuous innovation. They have improved Taiwanese medicine into precision medicine.”

    To ensure excellent product quality, Greenwyn Biotechnology has developed a comprehensive, one-stop service solution in areas such as product development, market positioning, formula design, packaging design, manufacturing design, clinical planning, marketing planning and customer service. Greenyn is dedicated to creating new futures for tomorrow’s healthy lifestyles.

    Watch the “Insumate®–Natural Patented Peptide Sequence: mclRBP-19” video at: https://www.youtube.com/watch?v=1RgZk1ZPCKo&t=462s

    Media Contact
    Greenyn Biotechnology Co. Ltd.
    Phone: +886-968-199-656
    Contact: Nick Chen
    Email: info@greenyn.com.tw
    http://en.greenynbio.com/index.php

  • CITIC Telecom CPC and ASTRI Transform Customer Experience with AR-based Operations and Maintenance Solution

    CITIC Telecom CPC and ASTRI Transform Customer Experience with AR-based Operations and Maintenance Solution

    HONG KONG, Sept 24, 2020 – (ACN Newswire) – CITIC Telecom International CPC Limited (CITIC Telecom CPC), a wholly-owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883) and the Hong Kong Applied Science and Technology Research Institute Company Limited (ASTRI) have introduced a jointly developed Augmented Reality (AR) solution designed to transform field engineers’ operations and maintenance processes. Branded DataHOUSE AR Remote Hand Service (AR Remote Hand), the solution leverages wearable Augmented Reality (AR) technology and brings CITIC Telecom CPC’s field engineers and its customers to a new era, enabling them to slash the time and cost of troubleshooting and maintenance for achieving better results.

    The “DataHOUSE AR Remote Hand Service”meets the growing customer demand for support in managing the increasing complexity and diversity of equipment used today in data centres via the state-of-the-art solution. It enables field engineers across multiple locations to overcome the challenges of multiple languages and skillsets in multi-technology environments; as well as to manage installation and maintenance issues more efficiently and cost effectively, resulting in improved customer satisfaction

    The AR Remote Hand Service employs AR glasses to stream real-time intelligence, troubleshooting logs, graphics and encrypted data from back-end systems to on-site engineers and maintenance staff, boosting field productivity by up to 50%. By wearing the glasses, field engineers do not have to stop their work to communicate with back-end support teams via a laptop or phone, nor to refer to a paper manual. The AR Remote Hand provides field engineers with a heads-up display for remote visualisation in real time as they install, maintain or troubleshoot equipment, thus speeding up the whole process.

    Global-Local Service Enabler

    CITIC Telecom CPC and ASTRI share the same vision in driving innovation and enhancing customer experience. Through the partnership, both companies not only take the latest AR technology to the next level, but also bring those benefits to a wide range of industries.

    The new DataHOUSE AR Remote Hand Service meets the growing customer demand for support in managing the increasing complexity and diversity of equipment used today in data centres via the state-of-the-art solution. AR Remote Hand enables field engineers across multiple locations to overcome the challenges of multiple languages and skillsets in multi-technology environments; as well as to manage installation and maintenance issues more efficiently and cost effectively, resulting in improved customer satisfaction.

    With the DataHOUSE AR Remote Hand Service, remote support teams share the same view as on-site engineers which reduces the need for and expense of travel time. This ability to work effectively from remote locations is also helping CITIC Telecom CPC’s customers and staff stay safe in the midst of the COVID-19 pandemic. To ensure safe operations and maintain service infrastructure availability by the global remote service support teams, CITIC Telecom CPC is using DataHOUSE AR Remote Hand Service in its China Data Center operations to assure regional customers’ business operations continuity.

    “We are delighted to see the results of our strategic partnership with ASTRI in the launch of AR Remote Hand Service,” said Mr. Esmond Li, CEO of CITIC Telecom CPC. “The partnership has provided us with a solution that significantly strengthens our managed services offerings, greatly enhances the customer experience and is revolutionising the industry’s operations and maintenance capabilities. DataHOUSE AR Remote Hand is an innovative remote maintenance service adopted in data centre scenarios, which leverages AR intelligent operations and maintenance technologies. This is only the first step and we will not stop here. Through collaborating more innovative thinking, we expect to enhance the service to cope with more scenarios and bring more value and better customer experience to enterprises.”

    “Our strategic collaboration with CITIC Telecom CPC has demonstrated the success in leveraging next generation technology in real-life applications that benefit our people and society, in this case smart industrial applications and field service management solutions for Hong Kong enterprises,” said Mr. Hugh Chow, CEO of ASTRI. “We are delighted that our applied research has proven effective in enhancing CITIC Telecom CPC’s customer experience, improving operational efficiency and boosting business resilience, especially during the COVID-19 pandemic. ASTRI, as a bridge of innovation and technology, will continue to strive to create economic value and societal impact via technology transfer and commercialisation in building a smarter and safer Hong Kong.”

    In their collaboration, ASTRI focused on developing the software platform and customisation, while CITIC Telecom CPC provided related information and opinions based on its experience with business cases in various scenarios and applications. This ensured the solution could effectively address enterprise customers’ needs across a range of industries. The result is a solution that offers a wide array of benefits in service provisioning and remote location visualization and communication capabilities:

    Intelligent Service Provisioning without Boundaries

    Field engineers managing complex equipment and procedures for on-site service previously required significant time and effort which reduced efficiency. Thanks to the innovative wearable AR technology, the AR Remote Hand service now substantially reduces the time and cost for field service provisioning while boosting capabilities. Customers can solve problems faster while minimising downtime and expense.

    1.) Intuitive AR-Guided Installation, Troubleshooting and Maintenance: With AR Remote Hand, field engineers recognise any device with a designated QR code and access real-time intelligence, graphics, and encrypted data from back-end systems streamed on-site. Field staff can access virtual step-by-step guides or even 3D manuals via AR glasses, without the need to interrupt work to check information on a laptop or in a manual.

    2.) Historical Records Analysis: Using a pre-set routine (e.g. gestures), on-site engineers can review a device’s historical record (e.g. customers’ network traffic or cloud CPU history), to speed up data analysis and troubleshooting, while cutting downtime and cost.

    3.) Seamless Communication and Collaboration with Back-end Support: Field engineers previously communicated with back-end support via email or phone, making it difficult to describe a troubleshooting situation. Removing distance and language barriers, back-end engineers now view real-time images streamed via AR glasses through an AR operations console, improving operational speed and quality. Its powerful video conferencing feature also offers engineers instant support and fosters off-site collaboration between global operations and maintenance teams. In addition, back-end engineers can give field engineers clear instructions via 3D AR labelling.

    AR-Enabler Acts as Customers’ Remote Hands

    While enterprises promote cross-regional operations and continuously develop businesses, the kinds of IT equipment used are diversified with fast upgrades, making daily IT operation and maintenance management difficult. In the past, maintenance of IT equipment was done by on-site professionals who would need to investigate and analyse the issues on-site in order to identify the solutions. However, the experience and capability of IT staff can vary. When an enterprise’s IT and maintenance staff face situations they cannot fix or when its professional engineers are not able to go for on-site support, urgent maintenance can be delayed, compromising the enterprise’s efficiency and putting it at risk.

    In exceptional circumstances, such as the current pandemic, it’s difficult for enterprises’ IT staff to travel to data centres and manage their equipment. Equipped with the latest AR glasses development, CITIC Telecom CPC’s DataHOUSE AR Remote Hand serves as customers’ remote hands. It not only shows the status of on-site equipment as customers watch in real time from offices or other locations, but also lets customers to provide live instructions to CITIC Telecom CPC’s on-site engineers as they troubleshoot equipment issues without physically being in the data centre.

    “At CITIC Telecom CPC, we are constantly innovating to improve the customer experience,” said Mr. Daniel Kwong, Chief Information and Innovation Officer of CITIC Telecom CPC. “We plan to extend the AR Remote Hand service for further customer use and will enlarge the list of equipment support. Adding AI applications for the AR glasses will be the next milestone as we work to deliver even more intelligent diagnoses. For example, when a field engineer sees the status of the target-fixing equipment through the AR glasses, they will be shown a number of possible causes for the problem, with each cause ranked with a percentage according to how likely it is to be the source of the problem.”

    Game-Changing Innovation in Algorithm Design

    Innovation Never Stops. The innovative AR Remote Hand solution is the result of the hard work of CITIC Telecom CPC’s data scientists and R&D experts based in Chengdu, Guangzhou and Hong Kong. In addition to developing the solution using AR technology, CITIC Telecom CPC’s innovation team recently received an award that highlights its engineers’ expertise in data science and algorithm design.

    CITIC Telecom CPC’s Data Science professionals won the “Tianchi Big Data Competition” organised by Alibaba Group in a fierce competition with over 900 teams from industry leading companies and top universities. The team helped ELEME Inc., an online food delivery platform, to optimise their food ordering and delivery with better algorithms to provide the best routes for their riders with full consideration of the location of food stores, the time needed for food preparation, traffic on the rider’s route, service coverage in delivery areas, peak hours for food ordering, and customer waiting times.

    The judges expressed their impression of the team’s innovative thinking and algorithm calculation results, not only to achieve the fastest delivery time but also the shortest extra waiting time for customers. In the future, we expect the algorithm developed by the team will continue to add value for businesses of different industries and for the social community in a range of scenarios, such as optimising traffic flow or improving plane flight paths.

    About CITIC Telecom CPC

    We are CITIC Telecom International CPC Limited (“CITIC Telecom CPC”), a wholly owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883), serving multinational enterprises the world over by addressing their specific ICT requirements with highly scalable tailored solutions built upon our flagship technology suites, comprising TrueCONNECT(TM) private network solutions, TrustCSI(TM) information security solutions, DataHOUSE(TM) cloud data center solutions, and SmartCLOUD(TM) cloud computing solutions.

    As a leading Global Local ICT Solutions Partner with worldwide footprint across East to West and native presence, we truly live our motto, “Innovation Never Stops.” Being a preferred Digital Society Enabler, we lead our key markets at the forefront of pioneering ICT development, embracing AI, AR, Big Data, IoT, and other cutting-edge emerging technologies to transform technical potential into real-world value for our customers, helping them achieve higher productivity, agility, cost-efficiency, and ultimately, Digital Globalization.

    As one of the first managed service providers in Hong Kong to achieve ISO 9001, 14001, 20000, 27001, and 27017 ICT-related certifications, CITIC Telecom CPC delivers on our superior quality commitment through a broad global self-managed infrastructure encompassing some of the highest growth markets in Asia, Europe and America, with over 140 points of presence, 18 Cloud service centers, 30+ data centers, and two dedicated 24×7 Security Operations Centers.

    For more information please visit www.citictel-cpc.com

    About ASTRI

    The Hong Kong Applied Science and Technology Research Institute (ASTRI) was founded by the Government of the Hong Kong Special Administrative Region in 2000 with the mission of enhancing Hong Kong’s competitiveness in technology-based industries through applied research.

    ASTRI’s research and development strategic focus covers five areas of applications: Smart City; Financial Technologies; Intelligent Manufacturing; Health Technologies; and Application Specific Integrated Circuits through its mandate as the Hong Kong branch of the Chinese National Engineering Research Centre.

    Our core competence in various areas is grouped under five technology divisions, namely Artificial Intelligence and Big Data Analytics; Communications Technologies; Cybersecurity, Cryptography and Trusted Technologies; Integrated Circuits and Systems, and IoT and Sensors.

    ASTRI seeks to develop technologies that address the needs of industries, institutions and communities in Hong Kong; as well as nurture talent to create economic value and societal impact. To date, ASTRI has transferred more than 750 technologies to the industry and owns more than 850 patents in the Mainland, the US and other countries.

    For further information, please visit www.astri.org.

    Media Contacts:

    Rowena Leung

    CITIC Telecom International CPC Limited

    (852) 2170 7536

    Email: rowena.leung@citictel-cpc.com

    Jeanette Kwok

    Hong Kong Applied Science and Technology Research Institute

    (852) 9103 0633

    Email: jeanettekwok@astri.org