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  • JG Summit Expands Partnership with Darwinbox to Elevate Employee Experience

    JG Summit Expands Partnership with Darwinbox to Elevate Employee Experience

    JG Summit Holdings, Inc., one of the Philippines’ largest and more diversified conglomerates, has expanded its partnership with Darwinbox, the AI-powered, mobile-first Human Capital Management (HCM) platform, marking a major milestone in its digital transformation journey. Building on their successful four-year collaboration since 2021, the conglomerate will now unify its people strategy and employee experience—laying the groundwork for a future-ready workforce empowered by AI-driven insights and efficiencies.

    “At JG Summit, we recognize that our people are at the heart of everything we do,” said Lance Y. Gokongwei, President and CEO of JG Summit Holdings, Inc. “Their contributions are vital to our continued success, and we are committed to equipping them with the best tools to help them thrive. Our expanded partnership with Darwinbox empowers us to harness AI-driven automation and insights, enabling greater efficiency and effectiveness as we accelerate our business objectives and transform the way we support and grow our talent.”

    For JG Summit, this partnership will further unlock workforce potential and sustain competitiveness in a fast-changing business environment. The conglomerate believes that partnering with Darwinbox is a decisive step toward creating cohesion across its ecosystem.

    Darwinbox provides a unified platform across the conglomerate, offering centralized talent visibility while empowering the organization to attract, develop, and retain top talent. It aligns workforce capabilities with business goals, driving organizational success.

    According to Gulliver Go, Chief Human Resources Officer of JG Summit, the partnership with Darwinbox further streamlines the companies’ HR data, transactions, and systems to enhance employee experience and improve organizational decision-making.

    “This also supports our talent agenda by empowering our HR teams with AI-powered insights that provide customized approaches to develop and retain talent. It will significantly reduce the administrative workload of our HR teams through automation and smart workflows,” said Go.

    “JG Summit has been one of our first champions in the Philippines and a cornerstone of our expansion in this vibrant market,” said Rohit Chennamaneni, Co-founder of Darwinbox. “While our product is built for the world, we’ve made significant investments to localize it for the Philippines — solving for unique policies and processes here. Continuing our partnership with the group, one of the most agile and forward-thinking conglomerates globally, is truly exciting for us.”

    The continued trust of JG Summit underscores Darwinbox’s growing reputation in the region, combining global product innovation with deep local contextualization. This sets a benchmark for how large enterprises in the Philippines can leverage new technology to elevate employee experience.

    Trusted by more than 1000+ enterprises globally, Darwinbox was recognized as a Challenger in the Gartner Magic Quadrant for Cloud HCM Suites for enterprises, making it the youngest and only Asian company to receive the accolade. Darwinbox’s recent wave of product rollouts include multi-country payroll solution for the Philippines, 45+ embedded Gen-AI features and the launch of its MCP (model-context-protocol) server making it the first agentic-AI-friendly HR tech platform globally.

    “For JG Summit, the benefits go beyond digitization. We are glad to step into the next chapter of our journey with Darwinbox and excited to harness AI-powered capabilities to elevate people management to new heights. This transformation will help us support our workforce better, empower leaders with sharper decisions, and prepare our organization for the future,” Gokongwei added.

    About JG Summit:

    JG Summit Holdings, Inc. (JGS), a publicly listed company, is one of the largest and more diversified Filipino conglomerates. It is the holding company for a group of companies with substantial business interests in food manufacturing and agro-industrial and commodities (Universal Robina Corp.); real estate and hotel (Robinsons Land Corp.); air transportation (Cebu Pacific Air); digital banking (GoTyme Bank); and petrochemicals (JG Summit Olefins Corporation). The Company also has core investments in telecommunications (PLDT), power generation and distribution (Meralco), banking (Bank of the Philippine Islands) and real estate (Singapore Land Group Limited).

    About Darwinbox:

    Darwinbox is a new-age, AI-powered HCM platform built for large and agile enterprises. With 1000+ global customers and a presence across Southeast Asia, the Middle East, and India, Darwinbox enables end-to-end employee lifecycle management with modern employee experiences, embedded AI, deep configurability, and region-specific compliance for brands such as Bank of the Philippine Islands, Security Bank, Shakey’s Pizza, Kenangan, Sembcorp, and Banyan Group. Recognized by Gartner, and backed by Salesforce Ventures, TCV, and Sequoia, the company is redefining how people work and grow.

    For media inquiries, please contact:
    Rishita.chiranewala@darwinbox.in

  • Chinabank Fully Transitions Into AI-powered Human Capital Management

    Chinabank Fully Transitions Into AI-powered Human Capital Management

    China Banking Corporation (Chinabank), the Philippines’ fourth-largest private universal bank, has officially completed its transition to Darwinbox, a leading AI-powered Human Capital Management (HCM) platform. This milestone marks the bank’s full shift to a digital-first HR ecosystem that will optimize HR operations and enhance the employee experience for over 11,000 Chinabankers nationwide.

    The partnership between Chinabank and Darwinbox was formalized on December 6, 2024 at the Chinabank headquarters in Makati City. In just five and a half months, Chinabank completed the accelerated phase 1 implementation of the platform, which is now live and fully operational across its nationwide network.

    Internally branded as SyncHROne (pronounced “Sinkron”), the new platform is part of Chinabank’s One Chinabank identity initiative, reflecting the organization’s commitment to unified, employee-centric innovation.

    “We are building a great workplace anchored on a compelling employee value proposition and a transformative work culture to foster innovation, collaboration, and employee growth,” said Romeo D. Uyan Jr., Chinabank President and CEO.

    Built with a mobile-first design and open API architecture, Darwinbox enables seamless integration with Chinabank’s existing systems, while offering world-class data security. Employees now enjoy 24/7 access to HR services on both desktop and mobile devices, ensuring a more agile, accessible, and empowered workplace experience.

    “We are leveraging innovative technology to drive operational excellence. From the outset, the development of SyncHROne was a collaborative effort involving key stakeholders from across the bank. Their insights ensured the system would meet the evolving needs of our workforce while staying true to our governance standards,” said Delfin Jay Sabido IX, Chinabank Chief Innovation and Transformation Officer.

    SyncHROne will now serve as the bank’s centralized HCM platform, managing critical HR functions such as performance management, recruitment, onboarding, employee engagement, and issue resolution.

    Named by the People Management Association of the Philippines (PMAP) as the 2023 Employer of the Year, Chinabank is making every possible effort to be a great company to work for. CBC Group HR Head Tani Michelle Cruz said, “The journey of this HR digital transformation has been focused on the bank’s commitment to fostering a future-ready, inclusive, and innovation-driven workplace.”

    For Darwinbox, the partnership marks another significant step in its growing presence in the Philippines. Since entering the market in 2021, the company has onboarded over 50 enterprises, including leading names in banking, retail, and multinational industries.

    “We are invigorated by the mission of reshaping people processes across the entire employee lifecycle at Chinabank, and driven by a desire to help them succeed,” said Sasank Raavi, Country Manager of Darwinbox Philippines. “It is an honor to work alongside a company with over a century of legacy. Here’s to a long and fruitful partnership.”

    Together, Chinabank and Darwinbox are redefining what it means to build an employee-first, innovation-led organization in today’s evolving business landscape.

    About Darwinbox

    Founded in 2015, Darwinbox is a global HR tech leader that empowers enterprises to better manage their talent with new-age employee experiences and disruptive AI-powered technology. Its cloud-based Human Capital Management (HCM) software caters to an organisation’s HR needs across the entire employee lifecycle. Darwinbox is trusted by over 900+ enterprises across 130 countries. Darwinbox has been backed by global investors like TCV, Microsoft, Salesforce Ventures, Peak XV, Lightspeed and Endiya Partners among others.More at www.darwinbox.com.

    For media inquiries, please contact:  Rishita.chiranewala@darwinbox.in

  • Darwinbox introduces Payroll in the Philippines, as a part of Multi-Country Payroll Expansion across SEA

    • The proprietary RIVeR framework brings HR and Payroll to one platform and provides a unified platform for managing end-to-end Payroll

    Darwinbox, a leading global HR tech platform, strengthens its commitment to Southeast Asia by introducing its native payroll solution in the Philippines. As part of its global payroll strategy, Darwinbox plans to roll out native payroll solutions across multiple SEA countries this year, starting with the Philippines. The payroll platform is powered by Darwinbox’s proprietary RIVeR (Review, Initiate, Verify & e-approve, Release & Report) framework. The native platform promises a transformative experience for organizations, delivering 100% digital payroll processing that is accurate, audit-ready, and compliant with local regulations. The Philippines launch marks the first step in addressing payroll complexities for enterprises across a diverse region.

    In the Philippines, payroll processes are a herculean task with bi-monthly payouts, manual interventions, and fragmented HR, timekeeping, and payroll systems leading to errors and compliance challenges. Businesses operating across borders face even more difficulties consolidating payroll data and meeting local regulations related to SSS, Phil Health, and Pag-IBIG. These challenges grow as companies scale their operations across multiple markets.

    The integrated payroll offering, built on Darwinbox’s modern HCM platform, covers the entire employee lifecycle from hire to retire. With over 1.2 million payslips processed monthly across geographies, this solution will redefine payroll management, offering organizations a transformative experience.

    Darwinbox’s native payroll solution solves a lot of these problem statements for organizations:

    1. Automated Data Flows for Best-in-class Accuracy: With integrated CoreHR and workforce management, attendance, reimbursements, transfers, promotions, and other employee life cycle events automatically flow directly into Payroll. This ensures unparalleled accuracy in payroll processing, minimizing errors and discrepancies.

    2. E-verification for 100% Digital Payroll: The platform facilitates reconciliation, variance analysis, and e-verification and approval capabilities for reviewers, auditors, and approvers – all on one online dashboard. This eliminates the need for data extraction and simplifies the application process.

    3. Robust Control, Compliance, and Audit Readiness: The new framework and payroll platform are embedded with exhaustive audit trails, tighter data control, and tracking of all approvals, with which organizations can maintain strict audit controls and compliance standards, control over data, flexibility of process variations, and no hidden payroll costs.

    Expressing his confidence in the transformative impact this new offering will bring, Chaitanya Peddi, Co-Founder, Darwinbox said, “Today’s payroll systems in the SEA market often struggle to scale and adapt to the complexity of large organizations. They fail to fully address the intricacies of compliance, diverse workforce structures, and cross-geography operations. Additionally, many processes remain manual, leading to inefficiencies, errors, and cost leakages. With Darwinbox Payroll, organizations can consolidate all payroll operations into a unified platform and dashboard, automating workflows and streamlining processes across regions. By enabling end-to-end automation—from payroll verification to finance approvals—we eliminate inefficiencies and enhance accuracy like never before.”

    In addition, Chaitanya mentioned, “We are committed to building and localizing for the Southeast Asian market. With a robust processing engine and dynamic reporting framework, Darwinbox Payroll is designed to support SEA-specific localization seamlessly. This platform has already been extended to other markets across SEA and the Middle East, empowering enterprises to scale effortlessly and achieve operational excellence.”

    For businesses looking to streamline their payroll processes and stay ahead in the competitive Indian market, Darwinbox’s enhanced payroll solution offers a compelling opportunity to achieve accuracy, ease, and control in payroll management.

    About Darwinbox:
    Founded in 2015, Darwinbox is a global HR tech leader that empowers enterprises to better manage their talent with new-age employee experiences and disruptive AI-powered technology. Its cloud-based Human Capital Management (HCM) software caters to an organisation’s HR needs across the entire employee lifecycle. Darwinbox is trusted by over 900+ enterprises across 130 countries. Darwinbox has been backed by global investors like TCV, Microsoft, Salesforce Ventures, Peak XV, Lightspeed and Endiya Partners among others.

    More at www.darwinbox.com

    For media inquiries, please contact: Rishita.chiranewala@darwinbox.in

  • Darwinbox Rises as a Challenger in Gartner’s Magic Quadrant for Cloud HCM Suites

    Darwinbox Rises as a Challenger in Gartner’s Magic Quadrant for Cloud HCM Suites

    Darwinbox, a globally recognized HR technology platform, has been named a Challenger in the 2024 Gartner Magic Quadrant for Cloud HCM Suites for enterprises with over 1,000 employees. This significant recognition marks Darwinbox’s continuous rise in the HR tech industry, with the company standing out as the only provider worldwide to move up a quadrant this year.

    Trusted by 950+ enterprises globally, today some of the largest conglomerates (top 2 out of 5), banking (top 4 out 5), retail and real estate brands in Philippines such as Security Bank, Gokongwei Group, BPI, Starbucks, URC, Filinvest, SM Prime and more are modernizing their HR with the mobile-first and agile platform. Known for its advanced AI capabilities and user-focused experience, Darwinbox is increasingly becoming the preferred choice for enterprises in the Philippines. Since its expansion to this market in 2019, the company has invested heavily in localizing its platform to meet the unique needs of businesses in the region.

    “Our rise to Challenger status is driven by our commitment to building a modern, global HCM platform, supported by AI-driven innovation and user-centric design.We’re leading the way with cutting-edge technologies like Gen-AI, addressing the complexities of global enterprises with multi-country payroll solutions, and continuously evolving our platform to not only solve for today’s needs but tomorrow’s challenges” said Chaitanya Peddi, Co-founder of Darwinbox. “Philippines is a digital-first market and we’ve made deep R&D investments to deliver highly localized solutions that solve for the diverse needs of businesses in the region. With a growing number of organizations experiencing the transformative impact of Darwinbox, we’re committed to doubling down on our expansion in the region”

    AI with Practical Impact

    Darwinbox’s AI solution, Darwinbox Sense, has been instrumental in helping organizations make better, data-driven HR decisions. By embedding AI in daily workflows, Darwinbox enables Filipino organizations to gain insights into employee performance, reduce hiring biases, and understand workforce sentiment—all critical for fostering an inclusive and engaged workplace. Its intelligent tools, like conversational analytics, automated workflows, and payroll anomaly detection, deliver insights exactly when and where they’re needed.

    Flexible Platform for Unique Local Needs

    Recognizing the need for adaptable solutions, Darwinbox’s Extensibility Suite offers Filipino HR teams the ability to tailor and automate workflows through low-code, no-code tools. This flexibility enables companies to streamline operations with minimal IT dependency, allowing HR teams to quickly respond to changing business needs.

    Mobile-First Design for High Engagement

    Understanding the importance of mobility in the Philippines, where many employees work remotely or in the field, Darwinbox’s platform is built to engage a diverse range of users across different work environments. Its mobile-first design ensures seamless connectivity, allowing organizations to reach every employee, from frontline workers to office-based teams, fostering a unified and engaged workforce.

    Talent Management for Skills Development

    The platform’s talent management features, highly rated in Gartner’s report, support Filipino companies in building a robust skills-based workforce. Darwinbox’s AI-driven career planning tools and Talent Hub offer managers and employees personalized guidance for career development, helping Filipino businesses retain top talent and enhance workforce growth.

    For More Information

    Gartner Disclaimer

    Gartner does not endorse any vendor, product or service depicted in our research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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    GARTNER is a registered trademark and service mark, PEER INSIGHTS and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

    Gartner, Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises, 23 October 2024, Ranadip Chandra, et. Al.

    About Darwinbox

    Founded in 2015, Darwinbox is a global HR tech leader that empowers enterprises to better manage their talent with new-age employee experiences and disruptive AI-powered technology. Its cloud-based Human Capital Management (HCM) software caters to an organisation’s HR needs across the entire employee lifecycle. Darwinbox is trusted by over 3 million employees from more than 900 enterprises across 130 countries. Darwinbox has been backed by global investors like TCV, Microsoft, Salesforce Ventures, Peak XV, Lightspeed and Endiya Partners among others.

    More at www.darwinbox.com

    For media inquiries, please contact: Rishita.chiranewala@darwinbox.in

  • Darwinbox revolutionizes Security Bank HCM operations

    Darwinbox revolutionizes Security Bank HCM operations

    Darwinbox, a global leader in providing end-to-end Human Resources Management Systems (HRMS), has significantly transformed the operations of Security Bank Corporation, one of the largest private domestic universal banks in the Philippines and its subsidiaries.

    This comes as Darwinbox continues to enhance the HR landscape in the Philippines by helping companies optimize their human resources (HR) and improve overall operational efficiency.

    Security Bank EVP and Chief People Officer, Nerissa Berba, said that Darwinbox, a new-age, enterprise-ready Human Capital Management (HCM) platform, optimized the bank’s processes, reduced manual tasks, and enhanced efficiency with streamlined workflows.

    Security Bank has already observed significant enhancements in its HR processes thanks to Darwinbox. To date, it has automated close to 90 per cent of HR processes, leading to a 67 per cent increase in HR operational efficiency within the first year, which exceeded the initial projection of 30 per cent. Consequently, this has allowed for a 30 per cent improvement in report generation speed and a 75 per cent reduction in the time taken for performance administration ensuring full compliance with policies.

    Berba further said that Darwinbox met all the bank’s HCM requirements. First, the entire employee lifecycle, from hire-to-retire, can be managed within Darwinbox, allowing the bank to have one system for all its employees’ needs. The Bank has implemented most of the Darwinbox modules, ensuring a consistent experience across the majority of the organization and HR processes.

    Additionally, the simplicity and user-friendliness of the Darwinbox interface, along with its deep functionality and intuitive mobile app, add significant value to the Bank’s operations. The no-code backend of the highly configurable platform empowers its HR team to tailor processes to the organization’s needs without external consultants.

    “[Darwinbox] is truly an empowering platform for an enterprise that is customer-first and people-empowered,” Berba said.

    Security Bank currently provides banking services across the Philippines through a dedicated workforce of nearly 9,000, who deliver the brand’s promise of ‘BetterBanking’.

    “Our commitment to a future-ready organization hinged on a compelling employee value proposition and a transformative work culture,” Berba said.

    Meanwhile, Darwinbox, founded in Asia and currently catering to over 950 enterprises worldwide, is actively expanding its presence in the Philippines.

    The company plans to engage various sectors, utilizing its advanced HR technology to address the diverse needs of organizations in the region. This expansion is in line with Darwinbox’s goal to provide businesses with comprehensive and intuitive HR solutions, specifically designed for the unique challenges and opportunities within the Philippine market.

    Media Contact:
    Shruti Parmar
    shruti@bloomingdalepr.com
    Bloomingdale Public Relations